Ongoing Operation Support
- Service Level Packages
Alpha customers benefit from a training program specific to your practice and 24/365 support. If additional support is needed, Alpha has you covered: from additional training to dedicated onsite technical support, we will customize a service package to meet your needs.
- Software Updates
Software updates are included in your monthly support program.
- Help Desk
Alpha Technical & Medical support staff are available 24 hours a day. Our in-house call centre is open Monday – Friday: 8am – 8pm & Saturdays: 9am-5pm. Our on-call staff is ready to assist you outside of these hours.