Alpha Global IT - EMR and Clinical Management Systems for Canadian Practices
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Support

When implementing a Clinical Management System, it is important to remember that there will be continual changes in clinical knowledge and practice, technology, funding, government & professional regulations, etc. Alpha’s strong professional and technical support teams are there for you to provide necessary support when you need it.

Alpha’s Pillars of Support
  1. Planning the execution of your Vision & Goals (Testimonial) Physician
  2. Evaluating Practice Performance (efficiency, quality, turnaround time, patient/staff satisfaction) (Testimonial) Alpha Physician
  3. Supporting technical infrastructure (DB analysis, Billing, scheduling, record keeping systems)
    • Technical Support
    • Alpha Global iT 24/7 toll-free comprehensive software and hardware support includes:
      • Service Level Management
      • Product Release Management
      • Configuration Management
      • Change Management
      • IT Service Continuity Management
  4. Implementing, project management, training
Were glad to provide you with our top rated customer support
Testimonials
  • At first I was worried about my practice’s transition to EMR, but Alpha made it easy to get up and running—and stay that way.
    Dr. Mpiana
    St. John’s, Newfoundland
  • Alpha has been a healthcare innovator for decades. They were pioneers in CMS and I know they’re in this for the long run.
    Dr. S. H. C. Li
    Georgetown, Ontario
  • If I had to do it all over again, I would choose Alpha again.
    Dr. Tran
    Richmond Hill, Ontario
  • With Alpha, I know that I have invested in an EMR solution that meets the needs of my practice and will continue to evolve with me.
    Dr. Albert Yeung
    Richmond Hill, Ontario
  • I was nervous to start using a different scheduling and billing system, but now that I’ve tried Alpha’s, I can’t live without it.
    Darlene MacPherson
    Etobicoke, Ontario
  • This program is very easy to learn, it is a useful record keeping tool with great features.
    Dr. R. Gindi
    Toronto, Ontario
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